Terms & Conditions
Remap2Race (R2R) is based in Southwest and is a trading name of ECU Dynamics, all other area franchisees are independent, but are branded to Remap2Race in name only. They all carry their own liability & indemnity insurances and R2R are not responsible for their actions and works whilst carried out under the Branding of R2R.
14 Day Guarantee:
Remap2Race provide a 14-day money back guarantee. If you are not satisfied with the work carried out by the technician R2R will return your vehicle to standard and provide you with a refund of the full purchase price minus a small processing fee usually £40.00. The conditions of this guarantee state that you are responsible for taking your vehicle to your closest R2R technician where the re-mapped software will be removed, and the original maps/software will be returned to your vehicle ECU (also known as returning the vehicle to standard). You (the customer) will need to provide proof that the vehicle was remapped by R2R.
By Selecting NO to the optional ‘After Remap Warranty’ During the enquiry phase, which is chargeable to the amount of £50 or higher for more exclusive/high value vehicles. This is clearly indicated on all our email enquiry forms online which is indicated during the enquiry/booking phase, you (the customer) agrees to these terms, provided at the time of remapping and that you (the customer) will bare all costs in relation to any engine or electrical unforeseen failure’s after the remap modification has taken place. The ‘After Remap Warranty’ does not apply to any engine or electrical modification after market parts such as:
After Market Induction Kits – Upgraded Turbo Chargers – Upgraded inter Coolers – Upgraded Fuel Injectors – Modified Exhaust Systems – Upgraded MAF Sensors – or any other after market part that may be fitted to the vehicle at the time or after the ECU remap has taken place.
By Selecting YES to the optional ‘After Remap Warranty’ During the enquiry/booking phase any engine or electrical failure will be covered up to the value of £10,000. Terms apply – please ask for full warranty policy information.
In the unforeseen event that there is some type of engine or electrical failure that is not under our supplied ‘After Remap Warranty’ and (the customer) requires the ECU remap to be removed and the vehicle returned back to standard settings. Your closest technician will be the person who originally remapped your vehicle. The file R2R will be returning-back to your vehicle will be the original file R2R retrieved from your vehicle at the time of remapping. If R2R need to return an ECU file to standard or up load a new file to your vehicle, there will be a fee of £100.00.
The client is required to pay for the remapping service in full with cleared funds prior to the technician carrying out the remap service or on completion of the remap service. If a deposit has already been paid to R2R, only the balance will be due at the time of remapping and should be paid to the technician remapping your vehicle.
The ECO-Tune remap service which R2R provide aims to assist in reducing the fuel consumption of your vehicle. The vehicle should be driven in accordance with the R2R guidelines. With the ECO-Tune service, fuel economies are provided through increasing the available power in an engine. The more torque that an engine has, the less gear changes are required, which contributes to how much fuel is consumed. R2R does not guarantee the fuel savings that will be made as fuel savings are dependent on the manner in which a vehicle is driven. Please see the reverse for driving tips. Economy saving: The fuel savings information provided by R2R on the R2R website are estimates only.
The Mix-Tune remap service which R2R provide aims to increase the overall brake horse power (BHP) and torque available to the vehicle being remapped. With the Mix-Tune service, R2R concentrate on fine tuning certain engine management systems including the fuel injection, the injection threshold, the turbo pressure, the turbo threshold, torque and the torque threshold. Although R2R offer a guideline relating to the power increases and mpg available to specific vehicles, R2R does not guarantee the power increases or mpg that will be made. Power gains: The brake horse power (BHP) and torque gain information provided by R2R on the R2R website are estimates only.
Stage-1 Performance- Tune:
The MAX-Tune remap service which R2R provide aims to increase the overall brake horse power (BHP) and torque available to the vehicle being remapped. With the MAX-Tune service, R2R concentrate on fine tuning certain engine management systems including the fuel injection, the injection threshold, the turbo pressure, the turbo threshold, torque and the torque threshold. Although R2R offer a guideline relating to the power increases available to specific vehicles, R2R does not guarantee the power increases that will be made. Power gains: The brake horse power (BHP) and torque gain information provided by R2R on the R2R website are estimates only.
R2R advises all clients to notify their insurance companies that their vehicle has been remapped. R2R takes no responsibility in this matter.
Vehicle condition and serviceability:
It is the responsibility of the client to ensure that the vehicle and vehicle components are in good condition and have been serviced and maintained in accordance with the manufacturer’s guidelines. R2R cannot be held responsible for the failure of any vehicle components which may arise after R2R have conducted a remapping service. The client needs to be aware that the additional power that can be gained from remapping a vehicle may have an adverse effect on particular-components, where components are not of suitable standard or have not been maintained in accordance with the manufacturer’s guidelines. R2R advises against the remapping of high mileage vehicles (90,001 miles and above) where certain engine components may be worn. R2R will accept no responsibility for engine or electrical component failure. It is recognised that remapping a vehicle may highlight any weakness that your vehicle or any components already have.
In the event of death or personal injury arising from the mis-use of increased engine power negligence, R2R will not be liable to the client for any indirect, incidental or consequential damages or loss of profit arising out of the R2R service, even if R2R has been advised of the possibility of such damages. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to the R2R technician. Save in respect of claims for death or personal injury arising from R2R negligence, R2R liability and the liability of the R2R technician to the client for actual damages for any cause whatsoever, regardless of the form of the action will be strictly limited to the fees paid to R2R or to the R2R technician.
The limitation on R2R liability will apply regardless of the form of action, whether under statute, in contract or in tort including negligence or any other form of action. For the purpose of this clause R2R includes its employees, sub-contractors, technicians and suppliers who shall all have the benefit of the limits and exclusions of liability set out above in the Contracts (Rights of Third Parties) Act1999.